Method #6 – Disable Audio Passthrough on Plexĭo you have other ideas on how to troubleshoot and fix the Plex playback errors on your streaming devices? You can share them in the comment section below. You have three more qualities to try and check which one can play the video for you. Switch the current setting of your transcoder to a different one.From the Home screen, head over to the Settings menu.New updates on Mac software includes graphic driver updates if available. For Mac users, click the Apple logo on the top of your screen.Choose to automatically look for available updates.Scroll down to Display Adapters and click the arrow to expand the menu.You can use the Search bar to look for the Device Manager. For Windows PC, navigate to the Device Manager.Method #4 – Update Display Drivers on your PC or Mac If not, the problem may be with the previous content you want to watch on your Plex account. Try playing a new video and see if it shows the same error. Plug them back in and turn on your computer.Unplug your router and modem for at least 3 minutes.Exit Plex and all running apps in the background.Method #2 – Perform a Power Cycle Method on your Device Now, relaunch the app and check if you can play any video. The first thing you need to do is to exit Plex server app on your Windows 10/11 or Mac computer and wait for a few minutes. After doing each method, check if the error still exists. Check out the troubleshooting solutions below and try to follow the steps one at a time to help you fix the cause of the issue. How to Troubleshoot, Fix, & Get Rid of Video Playback Errors on Plex Media Playerįortunately, there are several ways to resolve the playback problems you encounter on Plex. However, encountering an issue with Plex player can be frustrating and stops you from enjoying the videos you want to watch on the streaming platform. It makes access easier and faster whenever you need them on your mobilephone, smart TV or computer. That means you can find your videos, photos, live TV shows, movies, podcasts, and music on one platform. Plex curates all your media files in one place. “Not enough bandwidth for direct play of this item.” “An error occurred loading items into the play queue.” “The server is not powerful enough to convert this video for smooth playback.

A required codec could not be found or failed to install.” “An error occurred trying to play “video file name” Error code: s1001 (Network)” “The server is not powerful enough to convert video.”

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